- If any airport employee or any person, passenger, visitor or any one witnessed aircraft accident / incident, he / she should immediately notify the nearest airport office (e.g. Information Center) who in his turn will pass the notification to AAIU.
- AAIU investigator should start filling out the Preliminary Notification Form (Form No.31 -2, appendix 2). If there is any missing information, AAIU Investigator may call the involved airport office who in his turn will try to convince the witness to stay for a short period in order to meet the AAIU Investigator and complete the Form. AAIU will inform the witness that he may use Witness Statement Form (Form No.31-4 or 31-8, appendix 2).
- AAIU Investigator shall use the most comfortable means while interviewing the witness in order to extract the needed information.